After my last frustrating experience with Verizon, I decided to sign up for Vonage. With a promise of a modem appearing at my door in 2 business days and a month free service, I was excited to be rid of long-time loser, Verizon (formerly GTE). I had to pay at $42 setup fee.
That was two weeks ago. Still no modem. I called to cancel. Well, turns out I have to call yet another phone number that is only open limited hours. I couldn't cancel with the same people I placed the order with. And they still have my $42.
Now I hate all phone companies.
